Shipping & Delivery

HOW LONG DOES SHIPPING TAKE?

Please allow 1-2 business days for your order to be processed & packed before shipment. Once shipped, a tracking number will be provided to the email address associated with the order. Please allow 5-10 business days for your order to arrive once shipped. Arrival times may vary based on location depending on where you live.

*Please note that these are estimates and aren't guaranteed, we will not be able to reimburse expedited shipping costs for packages that miss the estimated delivery date, nor do we refund shipping costs for returned items. If you have any questions about shipping or delivery, please contact via email: support@christde.com

1. What countries do you ship to?
We can ship to all countries and regions around the world.
2. Has your tracking information been in pre-shipment for over four business days?
Please contact us as soon as possible at support@christde.com There may have been an issue with the pick-up service, which we'll sort out for you.
3. What about customs fees?
Orders are shipped from the United Kingdom so extra duties and taxes may apply, depending on your selected destination. Although it is unlikely, please note that ChristDe is not responsible for and does not refund these costs.

RISK - FREE SHOPPING

If for whatever reason your goods don't arrive within 60 days, you will be refunded in FULL for that item. This is our promise to you!

INTERNATIONAL DELIVERY

We cannot guarantee that you will or will not be charged any customs taxes or duties. You are responsible for all applicable customs, duties, taxes and fees charged by your government. Please contact your country's customs office for respective charges and rates on package coming outside of your country.

WRONG ADDRESS DISCLAIMER

It is the responsibility of the buyer to make sure that she or he enters the address correctly. We cannot guarantee address changes due to strict shipping schedule. Please double-check the address you are entering, as we will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered.
If your order is already processing or has already shipped, we cannot change the address and the only thing we can do is wait to see if the package gets returned back to us. In that case, we will be able to provide you with an exchange or refund.

SHIPPING POLICY

Christde is not responsible for destination country tax and/or any duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country.
Christde will not be responsible for any Duties, Taxes, or Customs fees under any circumstances.
If the order arrives at your country and the customer refuses to accept the packag. Number of attempts is made in the country of destination to deliver the package.
Christde reserves the right to abandon the package(s) and will not be responsible for any refund.

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The reasons why we suggest you use PayPal:
- Payment is traceable. By using your PayPal account, you can trace the status of your payment.
- When you make payment for your order, you don’t need to use your credit card online (you can transfer directly from your bank account). When you use your credit card through PayPal, nobody will see your credit card number, which will minimize the risk of unauthorized use.
- Your credit card information is not processed through or stored on our servers, and no information is ever released to a third party.